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Deli Spices delivers superior customer service with fully integrated ERP / WMS Solution
Customer Profile
Established in 1981 by Walter Haller, Deli Spices Group is a family-run business that has expanded throughout southern Africa. Today it is one of the leading seasoning and additive blend suppliers to the Sub-Saharan food industry, specializing in flavor and food enhancement. With its head office, manufacturing plant and innovation center in Cape Town, Deli Spices also operates distribution centers in Cape Town and Johannesburg as well as branches throughout South Africa, Botswana, Kenya, Namibia, Zambia and Zimbabwe. In 2017, the company entered into a strategic partnership with MANE, one of the largest flavor and fragrance companies in the world.
The Business Challenge
A long-term SYSPRO client, in 2021 decided to standardize on a Warehouse Management System (WMS) across all its warehouses in South Africa.
The Solution
DATASCOPE WMS based on its strong interface with SYSPRO. The company has also standardized its operation by migrating all 10 of its South African subsidiaries onto one fully integrated SYSPRO solution.
The Outcome
Julie-Ann Faber, (Applications Manager) of Deli Spices, says: “Our operations and supply chain rely on SYSPRO’s world-class ERP and integrated WMS systems to support our ongoing quest to deliver superior customer service using modern techniques for batch tracking and full lot traceability.”
“We are processing large volumes and any downtime means the business is standing still. The contract means that if there are any issues, questions or new challenges, we have direct contact with SYSPRO. It’s already working well and we are confident it will help us reduce end-user time.”
– Julie-Ann Faber, Applications Manager, Deli Spices.
